If the package is sent by International Unregistered Mail, the order will arrive within 2-3 weeks. As the medication comes from India, the delivery takes that long. Please make sure that the dead-line has actually been missed.
If the dead-line has been missed, please Contact Us to inform us of the problem. We will check the matter with the postal services and if they are not able to resolve the problem on their own, we will send you a replacement or refund your payment at your request. Refund procedure time depends on your bank’s transaction processing time and takes approximately 5-7 days.
Please mind: disputing a charge (also called ‘charge-back’) without contacting the merchant first is treated as credit card fraud. Both the credit card and the holder details (name, address, IP address, e-mail address) will be blacklisted and reported to the issuing Credit Card Company (Fraud Division) and FBI (Credit Card Fraud Division). That is why we would strongly recommend contacting our support team with whatever issues you might be experiencing.