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What is Personal Information-

Personal information is that information can be used to directly or indirectly identify you. It includes de-identified data that, when linked to other information available to us, would enable us to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you through it, even in conjugation conjunction with other information.

“Sensitive Personal Data or Information” means Personal Information of any individual relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by BuyMed24 for processing or storage. 

By clicking “I accept” when downloading the App or proceeding to the Website, and/or using our services you represent that you voluntarily provide us with personal information including medical and financial information and consent to their collection, use and disclosure under this Privacy Policy. You also represent that you are duly authorised by any third party whose information you share with us. We shall act as per your representation of authority and shall not make any independent enquiries to ascertain the veracity of your authorisation. In the event you do not have sufficient authorisation you shall be solely responsible for your acts and omissions including sharing of information with us by you and the consequential processing and actions taken by us under this Privacy Policy.

What type of Data do we collect-

BuyMed24, like many other websites uses “Cookies”. Cookies are small data files that a website stores on your web browser. These are used for the purpose of storing your preferences, previous activities browsing activities, profiling and tracking behaviour on this Website. By visiting BuyMed24, you acknowledge, accept and expressly authorize the placement of cookies on your web browser. We recommend that you clear the cookies stored on your browser from time to time.

When you sign up or register on the BuyMed24 website to use our services, and during actual usage of our Services, the types of information that will be collected by us include the following:

  • Contact information: Name, Address, Contact details, Email ID, Phone Number;
  • Demographic information: Gender, Age, Date of Birth; Marital Status, Nationality
  • Data regarding your usage of the services such as search history and history of the appointments made by you through the use of Services;
  • Any other detail relating to the above as voluntarily provided to BuyMed24 by you, for providing value-added service;
  • Medical records and history that you voluntarily provide or are generated on the usage of any of the services availed by you from any entity on the BuyMed24 website.
  • Physical, physiological and mental health condition which you voluntarily provide or is generated on the usage of our services through the app/website;
  • Data regarding your medical qualifications, registrations and certifications;
  • Any additional information that you voluntarily choose to provide to Apollo Pharmacy through any mode of communication or during any interaction.

How do we use your data-

  • Your registration to receive our Services, identification, communication, notification and for the fulfilment of the Terms and Conditions [Insert the link of terms and conditions];
  • Offering you personalized Services and targeted advertisements of various healthcare and wellness plans and offering you customised health insights;
  • Improvement of our products and services;
  • Research and analysis for the development of commercial solutions;
  • Addressing your requests, queries and complaints, about our Services; other customer care-related activities;
  • Investigating, enforcing, and resolving disputes;
  • To contact you to provide you with information on new Services and offers, take feedback, assisting you with the completion of transactions or other issues relating to the use of Services;
  • To send notices, communications, alerts, and new offers relevant to the use of the Services offered by Apollo Pharmacy on the Website/app;
  • Technical administration and customization of Website, and other general administrative and business purposes;
  • To send you information about special promotions or offers, new features or products.

How long. will we retain your data –

We store your personal information under applicable laws, which means we keep your data for as long as necessary to provide you with our Services or as may be required under any law. We shall store your personal information for lawful purposes only. We keep de-identified data for research and statistical purposes for a longer period.
If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse if required by law, or for other legitimate purposes. We may continue to store your data in anonymised form for analytical and research purposes.

Changes to this Privacy Policy-

We may periodically revise or update this Privacy Policy. Your continued use of our products and services after the effective date of the Privacy Policy means that you accept the revised Privacy Policy. If you do not agree with any such revised terms, please refrain from using our Services and contact us to close any account you may have created.

Use of cookies

Cookies are short text files our Web server sends to your computer. They are used to fix such session information as the previous activity on a site or Web page content based on your browser type. This helps us provide better service for the customers when they return to our site, and imply an access to some specific sections on our site.

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